Terms of service

By purchasing from Outlook Folding Doors & Windows ("we", "our", "us"), you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use our services.

1. Use of the Website:

  • You must be 18 years or older to place an order on our website.

  • All content provided on this website, including text, images, and design, is the property of Outlook Folding Doors & Windows and may not be used or reproduced without permission.

2. Product Information:

  • While we strive for accuracy, product descriptions, pricing, and availability are subject to change without notice. In the event of an error, we will notify you and offer a solution, such as a replacement or refund.

3. Pricing and Payment:

  • All prices are in USD and are subject to change. We accept payments via credit card, debit card, and other accepted payment methods. Payment is due at the time of purchase.

4. Shipping and Delivery:

  • We offer shipping within Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Washington DC, Micronesia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Marshall Islands, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Palau, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, U.S. Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific. Delivery times may vary based on location, and we will provide estimated delivery dates during checkout.

  • Shipping fees will be applied at checkout and are non-refundable unless the product is defective or damaged.

5. Installation Services:

  • If you choose to purchase installation services, they are subject to the availability of local service providers.

  • Installation fees are non-refundable once the service is rendered.


6. Custom Orders:

  • Custom orders are non-returnable and non-refundable, except in cases of defect or damage during delivery.

7. Limitation of Liability:

Outlook Folding Doors & Windows is not liable for any damages, including incidental or consequential damages, arising from the use or inability to use our products. This includes, but is not limited to, property damage, personal injury, or lost profits.

8. Privacy Policy:

  • We respect your privacy and handle your personal information with the utmost care. Please refer to our Privacy Policy for more details on how we collect, use, and protect your information.

9. Changes to Terms:

  • We reserve the right to modify or update these Terms and Conditions at any time. Changes will be reflected on this page, with the updated date shown at the top of the page.

10. Governing Law:

  • These Terms and Conditions are governed by the laws of the State of Arizona, and any disputes will be resolved in the appropriate courts located in Maricopa County, Arizona.

11. Force Majeure

Outlook Folding Doors & Windows shall not be held liable for any delay or failure to perform any obligation under this agreement caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of war, terrorism, pandemics, government regulations, labor disputes, or any other event or condition that is unforeseeable and beyond our control (collectively referred to as "Force Majeure Events"). In the event of a Force Majeure Event, we will make reasonable efforts to mitigate the impact of the event and fulfill our obligations as soon as reasonably possible.

If such an event significantly impacts the timely delivery of products or services, we will notify our customers promptly and provide an updated timeline or alternative solutions as needed.

12. Contact Us:

If you have any questions or concerns regarding these Terms and Conditions or our Refund Policy, please feel free to contact us at  Info@outlookfoldingdoors.com.

SMS Terms & Conditions

SMS Consent Communication:

The information 866-416-3398 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Outlook Folding Doors and Windows, you may receive messages related to the following new window inquiries, appointment reminders, review requests:

Conversational external

Example: "Hello, this is a friendly reminder of your upcoming appointment with Scott at 555 Blue Street on October 24th at 10am. You can reply STOP to opt out of SMS messaging from Outlook Folding Doors and Windows at any time."

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your appointment. 
Example: "Message frequency may vary. You may receive up to 4 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from Outlook Folding Doors and Windows in the following ways.

By submitting an online form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.outlookfoldingdoors.com/.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary